Effective Date: September 25, 2025

At Lone Star Pickleball Club ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with us—whether online, over the phone, in person, or through our pickleball programs, events, or services in the Dallas–Fort Worth (DFW), Texas area. By participating in our club activities or using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: Name, address, phone number, email address, and other contact details.

Membership Information: Details about your membership status, event participation, tournament registrations, and preferences for club activities.

Payment Information: Billing and payment data processed securely via third-party payment processors for membership fees, event registrations, or merchandise purchases.

Marketing Preferences: Information from newsletter sign-ups, event inquiries, promotional offers, and member feedback.

2. How We Use Your Information

We use the information collected to:

Provide Services: Manage memberships, organize pickleball tournaments, clinics, social events, and court reservations.

Member Support: Respond to inquiries, assist with event registrations, and address issues related to club activities.

Marketing Communications: Send newsletters, event announcements, promotional offers, and membership reminders (if you opt in).

Program Improvement: Enhance our programs and services based on member feedback and participation data.

Legal Obligations: Comply with applicable laws, regulations, or insurance requirements related to club operations.

3. How We Collect Your Information

We collect information through the following methods:

Direct Interactions: When you sign up for membership, register for events, book courts, or contact us by phone, email, or in person.

Website Forms: When you complete contact forms, register for tournaments, or sign up for promotions on our website.

Cookies and Tracking: When you browse our website, we may use cookies and other tracking technologies to improve your experience and analyze site usage.

Third-Party Sources: From social media platforms, pickleball-related apps, or review sites if you engage with us there.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and analytics tools to:

Remember your membership preferences and event history.

Analyze website performance and user behavior.

Deliver relevant content, such as upcoming tournaments or promotions.

You can manage cookies through your browser settings, though disabling them may impact your experience on our site.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

Payment Processors: To securely process membership fees, event registrations, or merchandise purchases.

Marketing Partners: To assist with delivering club communications (they do not retain your data for independent use).

Service Providers: For operational purposes, such as website hosting, event management tools, or scheduling platforms.

Legal Compliance: When required by law or to protect the club or its members.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is entirely secure. Please contact us immediately if you suspect unauthorized access to your data.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for membership-related obligations.

8. Your Rights and Choices

You have the right to:

Opt Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in emails or contacting us.

Access and Correct: Request to view or update your personal data.

Delete: Request deletion of your data, unless we are legally required to retain it.

Withdraw Consent: If your data is processed based on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may include links to third-party sites, such as pickleball organizations or event platforms. This Privacy Policy applies only to data collected by Lonestar Pickleball Club. We are not responsible for the privacy practices of third parties.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from minors. If we discover that a child’s data has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy as our practices or applicable laws change. The revised policy will be posted on our website with an updated “Effective Date.” We encourage you to review it periodically.

12. Contact Us

If you have questions or wish to exercise your data rights, please contact us at:

Lone Star Pickleball Club
📧 Email: [email protected]
📞 Phone: 469-969-0000
📍 Address: 1301 Custer Rd suite 200, Plano, TX 75075